Exchanges and returns
How to exchange or return
If you want to return or exchange goods purchased on the website carolina-cortesi.com, you can do this for free within 14 days from the date of your order shipping.
In order to arrange an exchange or return, please e-mail us at firstname.lastname@example.org and we will contact you within 2 business days to clarify the details.
Refunds will be made using the same payment method as with the purchase.
The refund period is up to 14 days from the date of acceptance of the application for the goods return.
After the refund is processed, you will receive a notification email.